Privacy policy.

Your privacy is important. Please read the privacy policy to see how we manage your personal information. 

The policy refers to your own personal information, such as your address or email. This information is important for us to gather because we need your address to ship the products to you, or need to send you a zoom link via email. 

The information that is gathered about you includes your name, delivery and billing address, date of birth, bank details (encrypted), information collected if you access our social media sites and website (cookies), information about feedback that you provide, complaints, and details of products you have returned and refunds provided. 

We collect this information directly from you. 

We use this information to provide the best possible service to you, and to uphold business standards (such as managing legal and regulatory requirements, providing returns and refunds, improving products and services). 

Only my staff and I see your information, and it will not be provided to anyone else. 

Your information is held in electronic form on my IT systems that are protected by electronic and procedural safeguards. 

Your information is not held on paper form, however if it were collected on paper form initially it would be kept in a secure location and destroyed once the information is moved to electronic form. 

When your information is no longer needed it is destroyed. Eg: I save your reading on my computer for 48 hours to give you time to save it to your own device, then I delete it. 

This website uses cookies (pieces of data that allow me to track your preferences). Most browsers use cookies, and you can reset your browser to refuse cookies if you prefer not to use them, but this may limit the websites features. 

This site may use IP addresses to analyse trends, administer the site, track traffic patterns, gather demographic data, and use this in combination with your personal information for credit card fraud protection and risk reduction. 

This website may use Google Analytics. We use their reports to get a better understanding of traffic and usage on this website. They do not identify individual users, or associate your IP address with any other information held by Google. By using this website you consent to Google processing your data in the manner described in GOOGLES PRIVACY POLICY and for the purposes set out in this policy. Google may pass on cookies to its partners and other third parties, this information and also information on how you can opt out is also in the above mentioned privacy policy. 

If you have any queries about the personal information we have about you please contact camillabodyandspirit@gmail.com. 

This privacy policy may need updating as the laws change, it was last updated on 1/11/2023.